At Ooi HR Pte Ltd, we are dedicated to providing comprehensive and tailored solutions to meet the diverse needs of families in Singapore. Our range of services is designed to ensure a seamless and successful experience when hiring a domestic helper or caregiver.

Below is an overview of the key services we offer:

1. Personalized Matching

    In-depth Consultation: We carefully assess your family’s needs, preferences, and lifestyle to match you with the most suitable helper or caregiver.

    Cultural and Skill Compatibility: We consider cultural and skill-based factors to ensure a harmonious fit for your household.

2. Comprehensive Screening and Background Checks

    Detailed Verification: We conduct thorough background checks, interviews, and employment history verification for all helpers and caregivers.

    Health Screening: We ensure all candidates undergo necessary health checks to meet MOM requirements.

3. Training and Skill Development

    Domestic Helper Training: Focuses on housekeeping, childcare, cooking, and eldercare.

    Caregiver Training: Specialized training for caregivers from Myanmar, including elderly care, first aid, and patient care.

4. Cultural Orientation

    Employer and Helper Orientation: We provide orientation sessions to help both parties understand and respect each other’s cultural backgrounds.

    Ongoing Support: Continuous guidance to ensure smooth communication and understanding.

5. Work Permit Services

    Work Permit Application & Issuance: Managing the entire process of applying for and issuing work permits for domestic helpers.

    Work Permit Cancellation & Renewals: Handling the cancellation and renewal of work permits, ensuring all legal requirements are met.

    Pass Extension & Rejection Appeals: Assistance with work permit extensions and filing appeals for rejected applications.

6. Deployment of New/Transfer Migrant Domestic Helpers (MDW)

    New MDW Deployment: We handle the entire process of deploying new migrant domestic workers, ensuring that they are fully prepared and equipped for their roles in your household.

    Transfer MDW Deployment: Assistance with the transfer of MDWs from one employer to another, managing all necessary documentation and legal requirements.

7. Insurance and Security Bond

    Comprehensive Coverage: We arrange insurance and security bonds as required by MOM, ensuring that both the employer and domestic worker are protected.

    Tailored Packages: Offering insurance packages that cover medical expenses, personal accidents, and other relevant areas.

8. Medical Arrangement

    Pre-Employment Medical Check: Coordination of medical check-ups required before employment begins.

    Routine Health Checks: Regular health check-up arrangements as required by MOM regulations.

    Emergency Medical Assistance: Ensuring that domestic helpers receive prompt medical attention in case of illness or injury.

9. Replacement Services

    Free Replacement Period: We offer a free replacement within a specified period if the helper or caregiver is not a good fit.

    Flexible Replacement Options: Options to replace helpers or caregivers based on changing family needs or circumstances.

10. Post-Placement Support

    Regular Check-ins: We conduct regular follow-ups to ensure both employer and helper are satisfied with the arrangement.

    Conflict Resolution: Mediation services to resolve any disputes or misunderstandings between employer and helper.

11. Direct Hire Paperwork Assistance

    Legal Documentation: We handle all necessary paperwork for direct hire domestic helpers, ensuring all legal requirements are met.

    MOM Compliance: Ensuring that all direct hire processes adhere to MOM guidelines.

12. Passport Renewal

    Renewal Assistance: We facilitate the passport renewal process for domestic workers, coordinating with the relevant embassies and authorities.

13. Travel Arrangement and Repatriation Services

    Travel Coordination: Comprehensive travel arrangement services for domestic helpers, including flight bookings and itinerary planning.

    Repatriation: Assistance with the safe and legal repatriation of domestic workers at the end of their employment contract.

14. Specialized Caregiver Services

    Trained Caregivers from Myanmar: Sourcing and training of caregivers with expertise in elderly care, patient care, and specialized medical needs.

    Elderly Care Support: Tailored services for families requiring caregivers with specific skills in elderly care.

Why Choose Ooi HR?

Choosing Ooi HR means working with a trusted partner who prioritizes your family’s needs and ensures a smooth, hassle-free experience. Our comprehensive services, from personalized matching to ongoing support and legal compliance, make us the preferred choice for families seeking domestic helpers and caregivers in Singapore.